The Information we need and how we use it

As with all shopping websites, we collect personal information from you when you shop online at vestitilondon.com.

We use this information to make your shopping experience as easy and enjoyable as possible. We need it to process your order, inform you of any delays or problems and, if you agree, send you special offers and promotions.

The information we collect is as follows:

• Your name - so we know what to call you
• Email address - so we can email you order confirmations, delivery delays, offers etc
• Delivery address - to know where to send your order
• Telephone number - we'll only call if we have a delivery problem
• Credit card details - we only ask for these when you place an order

Security of your Information

We use the latest secure server technology to ensure this information is protected to the highest standards. Our site uses encryption to safeguard your credit card information and only accept orders from web browsers that permit communication through Secure Socket Layer (SSL) technology - this means you cannot inadvertently place an order through an unsecured connection. This encryption makes it virtually impossible for unauthorised parties to read any information that you send us. At Vestiti London, we do not hold any of our customers' financial data and credit card details are not stored on our server.

Data Protection

At Vestiti London, we take data protection very seriously and will never pass on your details on to a third party, unless you have specifically agreed to this (through choices made at registration). The only exception to this rule is with our merchant service agency (PayPal). We must share data with them in order for them to process the orders you place with us or assist us in the service we provide to you. In these instances, we provide them with only the information they need to perform their function.

If you have questions about your personal data or our privacy policy, please contact us at enquiries@vestitilondon.com

Consent

Your use of this website signifies your consent to the collection, processing and use of personal information by us for the purpose of administering and dealing with your order or account, market research, processing your payments, credit reference checking and fraud detection, and for marketing purposes as outlined above. Any changes to our privacy policy will be posted on this site so that you may ensure that you are fully informed of your rights and can notify us of any changes to your preferences.

We do track the visits that people make to our site so that we can see which pages are the most and least visited. This allows us to make informed changes to the website which enhances your experience. However we have no idea of who you are or any of your personal details as all the tracking is anonymous. We simply use this to keep track of how many people use this website and which sections are most popular - that's so we can improve the service we offer and make sure that all parts of the site are working.